Front Desk Volunteer

Front Desk Volunteer
Multiple shifts
Monday-Friday 8:30am-4:30pm

The Front Desk Volunteer greets visitors, answer phones, and maintains a welcoming environment of the lobby. The volunteer must commit to a regular schedule with a minimum of 2 hours per week. The Front Desk Volunteer is supervised by the Office Coordinator.

Requirements:
• Complete a volunteer interest form: https://www.thekitcheninc.org/volunteer/
• Register with the Family Care Safety Registry through the Missouri Department of Health & Senior Services: https://health.mo.gov/safety/fcsr/

Tasks:
• Answer phones and direct callers
• Greet and assist visitors
• Provide information about homeless services and shelters
• Receive and document donations
• Collect rent payments and complete rent receipts
• Sort mail and other clerical duties
• Clean and sanitize the front desk and lobby
• Other tasks assigned by the Office Coordinator

Abilities and Physical Demands:
The physical demands are minimal for this position. Items described here are representative of those typical of this volunteer position:
• Regularly required to clearly speak and/or hear via the phone or in person.
• Communicate effectively to visitors and clients
• Ability to learn and adapt to expected processes of The Kitchen, Inc.
• Ability to sit, stand/or be mobile around the front desk to assist donors, visitors, clients as needed. Sitting or standing for long periods of time is not required as this person may stand/sit by choice in most situations.